Terms of Service
These Terms of Service apply to all visits and purchases made on or after August 1, 2025, and replace all prior versions.
OVERVIEW
This website is operated by the trademark holder of Hermios. Throughout the site, “we,” “us,” and “our” mean Hermios. We provide this site—and all information, tools, and services available here—subject to your agreement to all terms, conditions, policies, and notices set out below.
By accessing the site and/or making a purchase, you are using our “Service” and agree to be bound by these Terms of Service (the “Terms”), together with any additional terms and policies referenced here or accessible by link. These Terms apply to every user of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using the website. If you access any portion of the site, you agree to these Terms. If you do not agree to all terms and conditions, you may not use the site or the Service. If these Terms are deemed an offer, acceptance is expressly limited to them.
New features or tools added to the store will also be governed by these Terms. The most current version is always available on this page. We may update, change, or replace any part of the Terms by posting updates here. You are responsible for checking for changes. Your continued access or use after any updates constitutes acceptance of the revised Terms.
Our store is hosted by Shopify Inc., which supplies the e-commerce platform enabling us to sell our products and Services.
All customer service and operations are handled remotely from Europe.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm you are at least the age of majority in your state or province, or that you are the age of majority and have authorized your minor dependents to use this site.
You must not use our products for any unlawful or unauthorized purpose, nor violate any laws applicable to you (including intellectual-property laws) while using the Service.
Do not transmit worms, viruses, or malicious code.
Any breach of these Terms may result in immediate termination of your access to the Service. By placing an order, you acknowledge and accept the Terms of Service, Refund Policy, Privacy Policy, and Shipping Policy, and confirm you have read and understood them before purchase.
SECTION 2 – GENERAL CONDITIONS
We may refuse Service to anyone, at any time, for any reason.
Except for credit-card data, your content may be transferred unencrypted over various networks and adapted to meet technical requirements of connecting systems. Credit-card data is always encrypted in transit.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, access to the Service, or any contact on the site through which the Service is provided, without our prior written consent.
Headings are provided for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS
We do not warrant that information on this site is accurate, complete, or current. Content is provided for general purposes and should not be your sole basis for decisions without consulting more accurate, complete, or timely sources. Use of any material here is at your own risk.
This site may include historical information, provided for reference only. We may modify site content at any time but are not obligated to update it. You agree it is your responsibility to track changes.
SECTION 4 – CHANGES TO SERVICE & PRICES
Prices may change without notice.
We may modify or discontinue the Service (or any part of it) at any time without notice.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)
Some products or Services may be offered exclusively online and may be available only in limited quantities; returns or exchanges are subject to our Refund Policy: [LINK TO REFUND POLICY].
We try to display product colors and images as accurately as possible, but cannot guarantee the accuracy of your screen’s display.
We reserve the right—without obligation—to limit sales of products or Services to any person, region, or jurisdiction, and to limit quantities. Descriptions and pricing may change at any time without notice, at our sole discretion. We may discontinue any product at any time. Offers are void where prohibited.
We do not guarantee that any product, Service, information, or other material will meet your expectations, or that errors in the Service will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We may refuse any order. At our sole discretion, we may limit or cancel quantities per person, household, or order (including orders using the same account, card, billing, and/or shipping address). If we modify or cancel an order, we may attempt to notify you using the email and/or billing details provided at purchase. We may also limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update your details (including email and payment credentials) so transactions can be completed and we can contact you as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
You acknowledge that such tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We bear no liability arising from or related to your use of optional tools.
Your use of any optional tools offered through the site is entirely at your own risk and discretion, and you should ensure you understand and agree to the terms provided by the relevant third-party providers.
We may introduce new features and/or Services in the future; such additions will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, and Services accessible via our Service may include materials from third parties.
Links on this site may direct you to external websites we do not control. We are not responsible for examining or evaluating their content or accuracy and do not warrant or assume liability for any third-party materials, websites, products, or Services.
We are not responsible for any harm or damages related to purchases or use of goods, Services, resources, content, or other transactions made in connection with third-party sites. Review third-party policies carefully before engaging in any transaction. Complaints or questions about third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS
If you submit materials at our request (e.g., contest entries) or voluntarily send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”) by any channel, you grant us the unrestricted right, at any time and in any medium, to edit, copy, publish, distribute, translate, and otherwise use such comments. We have no obligation to (1) keep comments confidential; (2) pay compensation; or (3) respond.
We may—but are not obligated to—monitor, edit, or remove content we deem, in our sole discretion, unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, otherwise objectionable, or infringing of any party’s intellectual property or these Terms.
You agree your comments will not violate any third party’s rights (including copyright, trademark, privacy, personality, or other proprietary rights), will not contain unlawful, abusive, or obscene material, and will not include malware or code that could affect the Service or any related site. You may not use a false email address, impersonate another person, or mislead us or third parties regarding the origin of comments. You are solely responsible for your comments and their accuracy. We assume no liability for comments posted by you or any third party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
From time to time, information in the Service or on the site may contain typographical errors, inaccuracies, or omissions (e.g., in descriptions, pricing, promotions, offers, shipping charges, transit times, or availability). We may correct any such errors and update information or cancel orders if any information is inaccurate at any time, without prior notice (including after an order is submitted).
Except where required by law, we are not obligated to update, amend, or clarify information in the Service or on any related website (including pricing). A stated update or refresh date should not be taken to mean all information has been modified.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions in these Terms, you must not use the site or its content: (a) for unlawful purposes; (b) to solicit others to perform unlawful acts; (c) to violate international, federal, provincial, or state laws, rules, or regulations; (d) to infringe our intellectual-property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on protected grounds; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track others’ personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent security features of the Service or any related site or the Internet. We may terminate your use of the Service or any related website for violating any prohibited use.
SECTION 13 – SALES RESTRICTIONS
The products offered on this website are not intended for sale, delivery, or use within the European Union. Orders destined for an EU country will be refused or cancelled. This website, its content, offers, and pricing are intended exclusively for consumers outside the EU—specifically in the United States, Canada, the United Kingdom, Australia, and other authorized territories. By using this site, you confirm you are not an EU resident and agree not to attempt delivery to restricted territories.
SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not promise that your use of the Service will be uninterrupted, timely, secure, or error-free, nor that results obtained will be accurate or reliable. We may suspend or discontinue the Service at any time without notice.
You expressly agree that use of the Service is at your sole risk. Except where we expressly state otherwise, the Service and all products and Services delivered through it are provided “as is” and “as available,” without warranties or conditions of any kind—express or implied—including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
To the fullest extent permitted by law, Hermios and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, and licensors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind (including lost profits, revenue, savings, data, replacement costs, or similar damages), whether based in contract, tort (including negligence), strict liability, or otherwise, arising from or related to your use of the Service or products purchased through it, including any errors or omissions in content, or any loss or damage incurred as a result of content (or products) posted, transmitted, or otherwise made available via the Service—even if advised of the possibility of such damages. Where certain jurisdictions do not allow exclusions or limits on incidental or consequential damages, our liability will be limited to the maximum extent permitted by law.
SECTION 15 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Hermios and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees from any third-party claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or documents incorporated by reference, or your violation of any law or third-party right.
SECTION 16 – SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed. The remaining provisions will continue in full force and effect.
SECTION 17 – TERMINATION
Obligations and liabilities incurred before termination survive termination.
These Terms remain in effect until terminated by you or us. You may terminate at any time by notifying us that you no longer wish to use the Services or by ceasing to use the site.
If, in our sole judgment, you fail—or we suspect you have failed—to comply with any term or provision, we may terminate this agreement at any time without notice. You remain liable for all amounts due up to and including the termination date, and we may deny you access to the Services (or any part thereof).
SECTION 18 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision does not constitute a waiver.
These Terms and any policies or operating rules we post on the site or with respect to the Service constitute the entire agreement and understanding between you and us regarding your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals—oral or written—between you and us (including prior versions of the Terms).
Any ambiguity in these Terms will not be construed against the drafting party.
SECTION 19 – GOVERNING LAW
These Terms and any separate agreements under which we provide Services are governed by, and will be construed in accordance with, the laws of France.
Any dispute, claim, or controversy arising out of or relating to the site, product purchases, or any related matter will be resolved by binding individual arbitration, not in court. You also waive any right to participate in a class action, class arbitration, or other representative proceeding.
This arbitration agreement is governed by the U.S. Federal Arbitration Act and applies to all claims—whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
SECTION 20 – CHANGES TO THESE TERMS
You may review the latest version of these Terms at any time on this page.
We may, at our sole discretion, update, change, or replace any part of these Terms by posting updates here. You are responsible for checking the site periodically. Your continued use of the website or the Service after changes are posted constitutes acceptance of the revised Terms.
